Every qualifying repair we perform is covered by NAPA's nationwide 24-month / 24,000-mile limited warranty, honored at any participating NAPA Auto Care shop in the country. And when a repair can't wait, we work with Sunbit and Affirm to make it manageable.
The warranty covers most repairs we perform, and excludes a handful of categories. We want to be upfront about both so there are no surprises.
The warranty is honored at any participating NAPA Auto Care shop in the country. Here's how to use it whether you're around the corner or across the country.
If you're within 25 miles of our shop, the simplest path is to bring the vehicle back to us with your repair order. Call ahead so we know you're coming, and we'll handle the rest.
No paperwork to file. No 800 number to call. Just bring the car and the receipt.
📞 (757) 463-3005If you're more than 25 miles away and your vehicle is inoperable, call NAPA's warranty administrator. They'll direct you to the nearest participating NAPA Auto Care shop, and the work will be honored there.
Depending on your situation, you may also be eligible for towing or rental car benefits.
📞 1-800-452-NAPAAlways keep your repair order. You'll need it to claim warranty service, whether you're coming back to us or visiting another NAPA Auto Care shop. If you've lost it, call us and we can pull a copy.
We work with two financing partners so the work your car needs doesn't have to wait for next month's budget. Both applications are fast, and most customers know whether they're approved within minutes.
You don't apply ahead of time. The application happens at the shop, when you're ready to schedule the repair.
Bring your car in or call us. We'll diagnose, write up a quote, and walk you through what the repair involves.
Tell us you'd like to finance. We'll start the application right there at the front desk. It takes a few minutes on a phone or tablet.
You'll usually know your approval and terms within minutes. If approved, we get started on the repair. If not, we'll talk through options.
The NAPA Auto Care Peace of Mind Nationwide Limited Repair Warranty is administered by Sonsio, LLC and honored by participating NAPA Auto Care shops nationwide. Coverage is subject to the full warranty terms, including specific exclusions for items listed above. Always retain your repair order to claim warranty service.
Financing through Sunbit and Affirm is offered subject to credit approval, with terms set by the respective lenders. Rates, approval amounts, and program features may change. Approval rates and ranges shown on this page reflect publicly stated lender averages as of 2026 and may not represent your specific terms.
Questions about your warranty or repair history? Give us a call. We're happy to walk through it with you.
Whether it's a $20 inspection or a $2,000 repair, we stand behind it, and we'll work with you on payment.